Freelancer

Topic summary

A store owner asks whether it’s safe to share login credentials with a freelancer hired to complete store setup.

Recommended Solution:

Complication:

  • The store owner notes their basic plan doesn’t include staff accounts
  • The discussion remains open regarding alternative solutions for basic plan users
Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.

is it ok to give my store log-in information to a freelancer to finish setting up my store?

Hi Shiva,

You do not need to give log in credentials to a freelancer. There is an option for developers/partners to request access to a store via their partner dashboard: https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

With collaborator accounts, you can also limit what the freelancer will be able to access, if you need. I would not advise giving anyone your password, login details, etc.

Well, basic plan doesn’t come with a staff account. What should I do?