Fulfillment and tracking information via Zapier

Shopify Apps

Topic summary

A user is attempting to set up a Zapier automation to fulfill Shopify orders and add tracking information using the Fulfillments API endpoint (/admin/api/2024-04/fulfillments.json). They’re providing necessary data including fulfillment order IDs, line items, and tracking details (company, number, URL).

Current Issue:
The integration is failing with an error: “The api_client does not have the required permission(s)” and “Failed to create http request in Shopify.” The user is repeatedly asked to reconnect their Shopify account to Zapier.

Troubleshooting Attempted:

  • Granted the Zapier app extensive permissions in Shopify, including:
    • Edit customers and customer data
    • Edit orders and all order details
    • Edit products, inventory, and collections
    • Edit Online Store and Pages

Status: The issue remains unresolved despite permission grants. The error persists, suggesting either missing specific API scopes for fulfillments or a connection/authentication problem between Zapier and Shopify.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
1

Hi

im trying to configure the Zapier job to automaticly fulfil orders, as a imput I got the all neccessery informartion:

/admin / api/ 2024-04/fulfillments.json

{ “fulfillment”: { “line_items_by_fulfillment_order”: [{ “fulfillment_order_id”: xxxxxxxxxx, “fulfillment_order_line_items”: xxxxxxxxxxxx }], “tracking_info”: { “company”: “Other”, “number”: xxxxxxxxxxx, “url”: “xxxxxxxxxxxxxx” }, “notify_customer”: false, “location_id”:xxxxxxxxxxxxxxx} }

but the answer is always the same:

"

Failed to create a http request in Shopify

Raw request failed. The api_client does not have the required permission(s). Please reconnect your Shopify account to Zapier and try again."

any Idea what to do?

2

given permition to the ZAP app:

Permission details

What this app can do in your store

Edit customers
Customer data

Customers shopping on Zapier may be able to view the tags you’ve added to their customer account.

Learn more about custom storefront permissions

Edit orders
All order details, shipping information, or draft orders

Shopify has reviewed Zapier and verified that it needs access to all past and future orders to provide value to you.

Learn more about app permissions

Edit products
Products, inventory, or collections

Edit your Online Store
Pages on your Online Store