GDPR data processing only in EU

We are planning to launch a website for medical purpose. As it will process client/patient sata we need to make sure that data is only peocessed in EU.

is this possible?

Hi NordicV,

Unfortunately storing data specifically on servers in one particular region is not a native feature of Shopify.

Ok, this is what I find on support page, what does that mean then?

"Places for data hosting

Protecting your personal data and your customers’ data is important to us at Shopify. We are aware that prioritizing data protection helps you maintain the trust and confidence of your customers. To support this, if you are based in Europe, we have configured infrastructure to store your store within the European Union.

Even if you choose to store data in Europe, Shopify may need to rely on international data transfers to process that data and deliver services in compliance with relevant laws and regulations, such as GDPR."

Thanks for sharing this NordicV - this must be a recent update.

Maybe the best option would be to contact Shopify support about this specifically as they may have more info. You can start an interaction here: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat