Geographic install restriction

Shopify Apps

Topic summary

Developers are encountering app rejection issues related to geographic installation restrictions on Shopify.

The Problem:

  • Setting geographic restrictions in the Shopify Partner Dashboard app listing form does not automatically enforce those restrictions
  • Apps can still be installed from countries outside the specified allowed regions
  • Reviewers are rejecting apps that don’t actively block installations from restricted locations

Reviewer Requirements:

  • Developers must programmatically enforce geographic restrictions within the app itself
  • The suggested approach is to return an OAuth error when installation attempts come from disallowed countries

Current Status:

  • Multiple developers are confused about implementation, as they expected dashboard settings to handle enforcement automatically
  • The issue remains unresolved with no clear implementation guidance provided yet
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi, I’ve submitted an app but it’s been rejected. It’s set to uk only but the app can be installed anywhere. Do I have to restrict this in app?
here is the response:

Unresolved. Specifying the app’s geographic requirements in the app listing form does not automatically enforce restrictions on your app.

2

Hello,

We are in the same situation.

We have setup on the partner dashboard the restrictions, but they still can install from outside the allowed countries.

The reviewer says I need to send back an oauth error but How should I do, if I have set the restrictions in the partner dashboard, so the show owner couldn’t install it from the app store isn’t?