Hi, I had a weird issues yesterday, a random Geolocator app was added to my store. It allows currency conversion for international buyers, up till now i’ve only sold in USD, and I allow paypal or the bank the customer uses to do their conversion for them.
I’ve had over 2,500 orders with no issues, then yesterday I got a message from a customer saying they got a popup asking them if they want to change my store to their native currency. they said that the prices for previously $1.5 items are showing as 1.95 euros which is about $2.5. I have had multiple people contact me about this.
I found that this geolocator app was added without me knowing and is changing my prices to Euros, and changing them incorrectly. After deleting the app, I thought I solved the issue. But today, I had an order, and it was in euros. With the incorrect prices.
This is very frustrating and I don’t know what is happening, I have a new release this weekend and I am getting concerned that this will be an issue. I spoke to shopify support three times with three different people and still am not able to fix the issue.