Geting a blank page with anchor id in link

Technical Q&A

Topic summary

A user encounters a blank page issue when clicking anchor links (links with #id) while already on the same page. The anchor links work correctly when navigating from a different page, but fail when used within the current page itself.

Technical Details:

  • The problem involves HTML anchor elements with IDs
  • Code snippet shows: <a class="Anchor" id="{{anchor_id}}"></a>
  • URL format: https://test.myshopify.com/pages/test#ourID

Current Status:

  • A second user reports experiencing the identical issue
  • No solution has been identified yet
  • Both users are seeking help to resolve this same-page anchor navigation problem
Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.
1

As soon as I call a link with anchor id I get a blank page. This only happens if I am already on the page. If I come from another page it works.

My Code:

URL:

https://test.myshopify.com/pages/test#ourID

2

Did you find any solutions? Would love help with this!!

I’m just using and getting that same result - blank page if coming from the same page.