Getting 403 error when call customerAccessTokenCreateWithMultipass mutation

Retired Boards Appdev Customers Discounts And Orders
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Topic summary

A developer is encountering a 403 error when attempting to call the customerAccessTokenCreateWithMultipass GraphQL mutation in Shopify’s Storefront API.

Key Details:

  • Following official Shopify documentation for the mutation
  • Error occurs despite using the documented approach
  • The provided code snippet appears corrupted or reversed (text is backwards), making it difficult to diagnose the exact implementation issue

Current Status:

  • The issue remains unresolved
  • No solutions or troubleshooting steps have been provided yet
  • The malformed code sample suggests potential encoding or formatting problems that may be contributing to the error
Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.
1

Hi
I have try to call customerAccessTokenCreateWithMultipass graphql api following this document customerAccessTokenCreateWithMultipass (shopify.dev). But I get 403 error, Can you advise?

This is the query

query {
    mutation($multipassToken: String!) {
  customerAccessTokenCreateWithMultipass(multipassToken: $multipassToken) {
    customerAccessToken { accessToken expiresAt }
    customerUserErrors { code field message }
  }
},
variables: {
    multipassToken: "{{token}}"
}
}

Thanks

2

Hi Tods
Yes, please
Thanks you