Developers are encountering a 404 error when attempting to access the managed app pricing page at https://admin.shopify.com/charges/{app_handle}/pricing_plans, despite enabling managed billing in the Shopify Partner Dashboard.
Key Details:
Potential Solution:
One user (@kaaaaa) reported success after setting the “Display Name” for their pricing plans in the Partner Dashboard, accompanied by a screenshot showing this configuration field.
Current Status:
The discussion remains open with several users seeking confirmation of a working solution. The root cause—whether a service outage, documentation gap, or configuration requirement—remains unclear.
Even after I go to https://admin.shopify.com/charges/{app_handle}/pricing_plans
I see 404 , and yes I have turned on the managed billing from shopify partner dashboard. Its kinda disappointing sometimes how bad some of the docs are or maybe the managed app billing service is down
Hi @tanmaykejriwal !
Have you tried some troubleshooting steps such as switching to a different browser, use a different device, and clear your cookies and cache? If yes, and the issue still persists, I highly suggest that you reach out to Shopify support team so, they can further check your account and is what is causing this issue.
hi @tanmaykejriwal were you able to resolve this? I am experiencing the same issue with no luck from support
@tanmaykejriwal How did you turn on managed pricing from shopify partner dashboard? Do you mean just choosing the managed pricing option for the app or there is any other setting to be turn on after defining the managed pricing plans for the app ?
This an issue for me as well, I have an already listed public shopify app and I want to enable managed pricing. The pricing_plans page for me 404’s.
Same issue here. For me it worked after I’ve set the Display Name for the Plans. I hope this helps!
@tanmaykejriwal, Do you get any solution for this.
