im getting good views and everything but cant convert that into a sale please help, heres my store link https://petsplease.store/ (i used the zoom out tool in google to take the screenshot to fit as much as i can my store actually isnt zoomed out that much when you go to it!)
There’s not much to it. If you have good products, present your store well, price appropriately, market to the right people, actively engage with sales and promotions, you will get some success.
I’d start with the products. Are they good products? Do you have a good understanding of them? Can you vouch for the quality? Or are you blindly clicking products in a dropshipping scheme with no buying, no testing, and can’t guarantee anything? That’s a pretty big hurdle if you don’t have good products.
Getting views means people are finding your store, so that is a good sign. If they are not converting, I would look at the trust and buying experience first.
- Make sure your product pages clearly explain why someone should buy from you instead of Amazon or another pet store.
- Add more customer reviews and real product photos if possible.
- Keep shipping costs and delivery times visible before checkout.
- Make sure your product descriptions focus on benefits, not just features.
Also, check your analytics to see where visitors are dropping off. If they are reaching the product page but not adding to cart, it is usually a trust or pricing issue. If they are abandoning checkout, shipping costs or the checkout process may be the problem.
Small improvements in these areas can often have a bigger impact than getting more traffic.
views-but-no-sales gap in pet usually comes down to one thing: shoppers can’t quickly answer ‘why here instead of Chewy or Amazon?’ if that’s not clear in the first few seconds on homepage and product pages, they bounce. could be a breed niche, curated edit, sourcing story, whatever, but it needs to be the first thing someone reads, not something they have to hunt for.
Hi, check your product pages for clear benefits and trust signals like reviews. Show shipping costs upfront. Make sure pricing is competitive. Use real photos and simplify checkout. Also, review analytics to see where visitors drop off. Small tweaks can boost conversions a lot.
When I land on your home page, it feels like a product grid rather than a brand. I would work on improving the imagery, varying the layout a bit more, and building trust (reviews, founder story, mission, etc).
Driving sales isn’t just about putting products in front of the right people. It’s also about communicating why your store is the place they should buy from. That’s part trust and part emotion.
The site also feels a bit bare in terms of content. You want to communicate what this brand is, what it stands for, who created it, and why they created it. Make it clear who you’re targeting, and who you are not.
Make sure that any question a visitor has is quickly answered so they don’t have to hunt for it. If that info isn’t obvious, people bounce and never come back. To start, make sure your home page has an About block, and the product page has a short FAQ block right under the buy box.
Full disclosure, I built Carti to help close these trust gaps and boost conversion rates across my own stores too. It helps with the exact moment you’re losing sales here, by answering product and policy questions on the page instantly, building trust, and helping visitors find the best products for them. It’s free for smaller stores and takes about 5 minutes to set up.
try this changes it will improve CRO of your website
Traffic without sales usually means one of three things: wrong audience, trust gap, or pricing mismatch. Looking at your store - the homepage hero doesn’t immediately tell me what problem you solve or who it’s for. “Love Your Pet & Our Store” doesn’t give me a reason to stay. Try leading with a specific benefit for a specific type of pet owner. Also check your add-to-cart rate in Shopify analytics - if people are browsing but not adding, it’s the offer or trust. If they add but don’t checkout, it’s friction at payment.
Seems like most of the people here have said some good advice. Another point I’d like to add is to do a simple search of the forum for words like “not selling”, “no conversion”, and variations like that. The forum is full of store owners like you who get traffic but aren’t converting and the advice in those threads is worth gold!
Completely agree. A good product comes first. Marketing and optimization can help you grow, but they canot fix a product that customers donot want or trust. Quality, presentation, and accurate data all work together for long term success.
views without sales usually comes down to one of three things: the product page isn’t convincing enough, pricing feels off compared to competitors, or there’s too much friction at checkout. i’d start by looking at where people drop off in your analytics. if they’re bouncing from product pages it’s usually a trust or presentation issue.
one quick win is adding more social proof if you have any. reviews, user photos, even just showing how many people bought recently. also make sure your shipping costs aren’t surprising people at checkout because that’s the #1 cart killer.
Order now link on your menu still directs to the homepage instead of the product page.
Hi, @PetsPlease
If you’re getting good traffic but not seeing sales, I don’t think traffic is the main issue. Looking through your store, I’d focus on giving pet owners more confidence before they reach checkout.
Make your product pages more persuasive
For pet products, buyers want to know how the product will benefit their pet. I’d highlight the key benefits above the fold, include more lifestyle photos or videos of dogs/cats using the products, add sizing or usage guidance where relevant, and bring customer reviews closer to the Add to Cart button
Build trust earlier
Make your shipping times, return policy, and contact information more visible. If you offer guarantees or secure checkout, place those near the purchase section so first-time buyers feel more comfortable ordering.In the Returns & Refunds section, it currently shows a placeholder that says your email. Replacing this with your real support email will instantly make the store look fully official!
Improve the shopping experience
Make it easier for visitors to browse by organizing products into clear categories (Dogs, Cats, Accessories, etc.) and ensure the mobile experience is simple, with a visible Add to Cart button and a smooth checkout flow.
Improve performance
I’d also review your PageSpeed Insights report. Optimizing large product images and reducing unnecessary third-party apps/scripts can help create a faster experience and reduce drop-offs.
I’d focus on improving product page clarity and trust first. Those changes usually have the biggest impact when a store is getting visitors but not converting them.
You can also optionally use Website Speedy to optimize images and third-party scripts for better performance.
Disclaimer: I’m affiliated with Website Speedy.