Gift box icon with notification symbol that brings up email sign up pop up won't go away

Shopify Discussion
1

I have the little white and black gift box icon with showing a little red notification, that when clicked brings up my email sign up pop up with Klaviyo. I would like to remove this since it blocks the variant selector on the mobile version of my store. I cannot figure out how to disable it. Is it in one of my apps or in the theme itself? I have the Prestige theme. I think I remember enabling that icon but it was so long ago that now I don’t remember how to turn it off.

Thanks

2

Hi,

Please share your store url so that we can take a look to discuss further.

Thanks

3

Hi @mc23 ,

Thanks for reaching out to the Community! I’d be happy to provide some assistance with this. To gather a bit more information, could you please share a screenshot of the icon you’re referring too?

As you are using a third-party theme, I’d encourage you to connect with Maestrooo directly for assistance with disabling this feature. Their support team will be able to take a closer look to ensure it gets resolved.

Please let me know if you have any other questions or concerns.

4

Sure thing! It’s honeypottrail.com