Good morning, all! Wondering if I can get some insight in regards Gift Cards Custom Codes and random assignment.
I’m looking to use Shopify to sell Gift Cards with very specific denominations: $50, $200 and $500. The goal here is to have a few thousand Codes created (outside Shopify) for each denomination and manually import into Shopify Database. Once a Customer purchases one of the denominated Gift Cards, and existing (previously imported code) is assigned to the Customer randomly.
The issue: Shopify offers the ability to issue a Gift Card. Although this seems to be a manual and tedious process, specially if we’re talking about a few thousand codes, I’m willing to give it a shot. However, it seems like the particular number created can’t be assigned during Customer’s purchase. A new number is auto generated and assigned instead, defeating the whole purpose.
So, it’s what I’m trying to do even possible? I’ve been trying to reach support but the help center keeps crashing on me. The support email no longer exists. Basically I have no way to contact Support. Really bad impression for a Customer trying things out. Anybody having similar issues with the Help Center?
I appreciate any insight!