Gift card notification not showing recipient message

Store Design
1

Hi there,

We have the option to send a gift card to a recipient on our theme. Enabled here: The Albaray Gift Card. However, when testing, we’ve noticed that the Message inputted on the product page to send to the recipient isn’t pulling through to the email notifications.

Does anyone know what Notification Variables we should be using to pull this data through? Because the default Shopify ones are not working. Below is what is in the Gift Card Confirmation email template by default, and I’ve attached how it looks in the preview and what is being sent through.

{% if gift_card.recipient and gift_card.message != blank %}

"{{ gift_card.message }}"
{% endif %}

Any help would be great, thanks.

TEST PREVIEW
TEST PREVIEW791×604 33.5 KB

WHAT WE RECEIVED.png
WHAT WE RECEIVED.png1292×1160 66.2 KB

1 Like
2

Customer (sender) info:

Name:

{{ gift_card.customer.name }}

Email:
{{ gift_card.customer.email }}

Phone:
{{ gift_card.customer.phone }}

Recipient fields:
Name
{{ gift_card.recipient.nickname }}

or name:
{{ gift_card.recipient.name }}

Email:
{{ gift_card.recipient.email }}

Message:
{{ gift_card.message }}

There may be some other fields available - the recipient fields aren’t well documented.

3

Sorry if this is silly, but it took me an hour of hunting around being frustrated before trying it having it work.

Looks like the Gift Card feature is fairly new so you might need to update your theme in order for the message to come through to the email properly.