We’ve had the store live for a couple years, and had no issues with the registry system, but after changing to Combine, customers are now complaining that the registry is not working. There was no way to add anything to the registry, until we changed the app embeds setting from 2.0 (default) to 1x vintage. On that change, customers were able to see the gift box and heart icons for the registry/ wishlist, but the functionality still is not there. The hearts fill in when clicked, and persist on page changes and reloads, but the wishlist page from menu goes to nothing. he registry gift boxes do not show any sign of registering that they’ve been clicked, and the registry does not show any items in the front facing registry, under manage. We have been able to see some items in the back end. Wat can we do to get this working, as it is affecting business at this point, and there have likely been others who have had issues and just not mentioned it. Thx for any guidance!
Topic summary
After switching to the Combine theme, the gift registry and wishlist stopped functioning. Initially, customers couldn’t add items; changing the app embeds setting from 2.0 (default) to “1x vintage” made the gift box and heart icons visible.
- Wishlist: hearts fill on click and persist across pages/reloads, but the Wishlist page in the menu loads nothing.
- Registry: gift box icons show no response to clicks; the public/front-facing registry under “Manage” shows no items, though some items appear in the backend.
Context & impact:
- The store had run for years with no registry issues; the problems began after the theme change.
- The issue is affecting business, and more customers may have encountered it.
Note:
- “App embeds” are theme integration settings that control how an app’s UI elements are injected into the theme.
Status: Unresolved. The poster is seeking guidance to restore full registry/wishlist functionality.