Globo integration on Shopify Order Details

Hello,

I use Globo for variances on my T-shirt Shopify store, mainly so that my customer can select color and sizes. Just received my first order and the variance details are not carrying over to the order details for me to fulfill. I’m having to email the customer to ask them to confirm what size and color they need …Please help ?

It was due to operator error. issue fixed - Thank you