Hello,
Could someone please assist me as I have waited over 48 hours and Shopify is not accepting my 3rd party domain.
It keeps showing SSL pending. see attached
Can someone assist me please?
Hi @MariaS1 ,
Thank you for getting in touch. I did a public lookup of the domain mariashebets.com and saw these DNS settings listed for your domain:
These results indicate that you have two A records for the domain, which may be causing the issue. The A record with the value that contains Shopify’s IP address (23.227.38.65) is correct, but the other A record with the IP address 23.227.38.74 is likely causing an interference.
Can you tell me which domain host you are using? You will want to log into your domain dashboard on your host’s website and look for the second A record before then removing it. I believe this should solve the issue.
You can read more on connecting a third-party domain to your Shopify store here.
Hi, delete the A-Record and keep on running with the CNAME. If you are not sure what to do, give me a note.