Google Analytices Issue (Shopify Theme)

Topic summary

A Shopify store owner received an email notification about changes to Google Analytics tag management, effective February 2, 2025.

Key Details:

  • Google Analytics tag management is transitioning from the current setup to Customer events
  • The notification instructs users to use “the app” instead of the previous method
  • Action required: Verify that the pixel is properly configured and ensure the account connected to the integration matches the app

Current Status:

  • The user is seeking guidance on how to implement these changes
  • An image of the notification email was shared for reference
  • No responses or solutions have been provided yet
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hello Everyone!

I got this in my email, but I don’t understand it.

After February 2, 2025 the management of the Google Analytics tag is moving to Customer events and the app should be used instead. Check the pixel is set up and the account connected to the integration and to the app match.

How do I fix this? Please help me. Thank you.