I have been trying to link my Shopify store with my Google Merchant account. However, I get the message that this can’t be done because of an invalid store name. There are also issues with Google Merchant, which tells me that there are policy violations.
I have tried everything I can think of to clear these errors. Does anyone have any suggestions? Thanks in advance.
I’m getting the same thing as well-- anyone make any progress on resolving this?
Still nothing from @Shopify_77 ?
Yes having the same problem saying invalid store name, can’t figure out how to fix it.
Hey, @vulcanlane .
Thank you for joining this thread.
We’re unable to identify the issue and provide account-specific support, as we don’t have access merchant accounts over the Shopify Community. However, we’d be happy to continue assisting you through live chats and one of our Support advisors can take a closer look at your account. Simply visit the Shopify Help Center and login to your account to create a support request.
If you have any other questions on this topic, then don’t hesitate to let us know.
I managed to fix it, I changed my business name in the merchant center to read exactly as the url. Example by store is called Sandwich Bar but I looked and on the url after shopify in admin it was actually called sandwhichbarltd. I used that as the business name and it worked. All one word.
I don’t think I follow…do you mean your “shopify admin” url?
I looked at mine and it’s “fitbody-lohre” which is NOT what I want to show up in Google. I want it named FITBODY.com.
Any suggestions to get this right?
Facing the same issue - any solutions?
I had the same issue, which was caused by using too many capital letters in the company name. Changing it to lowercase in Google Merchant Center resolved the problem.
Google also mentions this in their ‘How to fix: Invalid store name’:
“The most common issues are the inclusion of company suffixes (like ‘Inc.,’ ‘Co.,’ or ‘GmbH.’), and excessive use of capitalization or special characters.”
Does it also include LLC? Such as ABC. LLC
Also, it seems it even shows a warning of an invalid store name, but nothing is happening
My listings still sync normally, and shopping ads are running properly.
So anyone know what the consequences are? Won’t the store name be shown when shopping ads run?
