Google and Youtube

Topic summary

A user reports encountering a blank white screen when attempting to access the Google and YouTube app integration in Shopify.

Other marketing channels (TikTok, Facebook) display correctly, suggesting the issue is specific to the Google and YouTube app rather than a broader platform problem.

The discussion remains open with no resolution provided yet. One response appears incomplete or corrupted, offering no troubleshooting steps or solutions.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

so when I click on Google and Youtube nothing shows up. It’s blank, it’s just white and it shows nothing. But when when I use TikTok or Facebook it shows something. But not when I click on Google and Youtube.

Did you solve that?