Hundreds of products all say “Invalid Attribute Value [image link]” in the Google app in the Products list.
The images for my products show up on the website product pages without issue. And there are no links FROM the images. AND they show up in Google search results. Is this error keeping my products from showing up in Google Shopping, cuz they’re not there. Could the problem be that I’m an early legacy user who uses old Shopify?
Hey @sap ,
Great question!
Despite the images displaying correctly on your website and in Google search results, Google Merchant Center and Google Shopping have specific requirements for product images.
For each product listed in your product data, you must provide an accessible image in an accepted format (JPEG , WebP, PNG, GIF, BMP, and TIFF). Products with invalid images will remain disapproved and won’t show in Shopping ads or free listings until you’ve updated the images.
If this is a new product, it will remain disapproved until Google can process the image. If it is an existing product, Google will revert to the previous image. Keep in mind that if you change the image, but keep the same URL, it could take up to 6 weeks to detect and crawl the new image. Google recommends that you change the image filename and URL when you change the image.
Let me know how you get on!
Thanks for the information, but for products where I dragged .jpg images straight into the Shopify product edit page image section, I don’t see how it could find an error.
Ah I see! Uploading .jpg images directly into the Shopify product edit page should generally work without issues. Although, if your website or the specific image URLs are blocked by a robots.txt file, Google won’t be able to access them.
You can check your robots.txt file by appending “/robots.txt” to the end of your website’s home URL (for example, “www.yourwebsite.com/robots.txt”). If you see your images’ directory listed under “Disallow,” that could be causing the issue.
In the context of Shopify, we automatically generate a robots.txt file for your store, and usually, it should not block your product images. However, it’s worth checking to make sure.
There’s plenty of disallow in our robot file, but we didn’t modify it and there’s nothing related to images in it.
User-agent: *
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkouts/
Disallow: /checkout
Disallow: /20801/checkouts
Disallow: /20801/orders
Disallow: /carts
Disallow: /account
Disallow: /collections/sort_by
Disallow: //collections/sort_by
Disallow: /collections/+*
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: //collections/+*
Disallow: //collections/%2B*
Disallow: //collections/%2b*
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: //blogs/+*
Disallow: //blogs/%2B*
Disallow: //blogs/%2b*
Disallow: /?oseid=
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /policies/
Disallow: //?ls=&ls=
Disallow: //?ls%3D%3Fls%3D*
Disallow: //?ls%3d%3fls%3d*
Disallow: /search
Disallow: /apple-app-site-association
Disallow: /.well-known/shopify/monorail
Disallow: /cdn/wpm/*.js
Disallow: /services/login_with_shop
Sitemap: https://shop.track16.com/sitemap.xml
User-agent: adsbot-google
Disallow: /checkouts/
Disallow: /checkout
Disallow: /carts
Disallow: /orders
Disallow: /20801/checkouts
Disallow: /20801/orders
Disallow: /*?oseid=
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /services/login_with_shop
User-agent: Nutch
Disallow: /
User-agent: AhrefsBot
Crawl-delay: 10
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkouts/
Disallow: /checkout
Disallow: /20801/checkouts
Disallow: /20801/orders
Disallow: /carts
Disallow: /account
Disallow: /collections/sort_by
Disallow: //collections/sort_by
Disallow: /collections/+*
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: //collections/+*
Disallow: //collections/%2B*
Disallow: //collections/%2b*
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: //blogs/+*
Disallow: //blogs/%2B*
Disallow: //blogs/%2b*
Disallow: /?oseid=
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /policies/
Disallow: //?ls=&ls=
Disallow: //?ls%3D%3Fls%3D*
Disallow: //?ls%3d%3fls%3d*
Disallow: /search
Disallow: /apple-app-site-association
Disallow: /.well-known/shopify/monorail
Disallow: /cdn/wpm/*.js
Disallow: /services/login_with_shop
Sitemap: https://shop.track16.com/sitemap.xml
User-agent: AhrefsSiteAudit
Crawl-delay: 10
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkouts/
Disallow: /checkout
Disallow: /20801/checkouts
Disallow: /20801/orders
Disallow: /carts
Disallow: /account
Disallow: /collections/sort_by
Disallow: //collections/sort_by
Disallow: /collections/+*
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: //collections/+*
Disallow: //collections/%2B*
Disallow: //collections/%2b*
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: //blogs/+*
Disallow: //blogs/%2B*
Disallow: //blogs/%2b*
Disallow: /?oseid=
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /policies/
Disallow: //?ls=&ls=
Disallow: //?ls%3D%3Fls%3D*
Disallow: //?ls%3d%3fls%3d*
Disallow: /search
Disallow: /apple-app-site-association
Disallow: /.well-known/shopify/monorail
Disallow: /cdn/wpm/*.js
Disallow: /services/login_with_shop
Sitemap: https://shop.track16.com/sitemap.xml
User-agent: MJ12bot
Crawl-Delay: 10
User-agent: Pinterest
Crawl-delay: 1
I went over to my Google Merchant Center page. When I look at products with issues, it says nothing about invalid image issues (unlike on the Google Sales Channel page on Shopify). BUT… on the Google Merchant Center page, it says every one of my products has “Invalid real number [unit pricing measure]” and “Invalid whole number [unit pricing base measure]”. I don’t know what these refer to in Shopify or how to fix them.
I just want to jump in here and say that I am seeing the exact same issue. Hundreds of items listed with:
Invalid whole number [unit pricing base measure]
and
Invalid real number [unit pricing measure]
We are about to do some ad spending and I want to make sure that our products are actually being advertised.
i started seeing same thing 11 of 700 items,
yes exact same issue here
same problem. Please infrom us if you found solution
Same here, we’re about spend thousands of dollars on Google Shopping and Google is telling us that all of our products have an Invalid attribute value [image link]. We’ve haven’t touched the robots.txt so I don’t understand why we should be getting this error? Shopify needs to come up with a solution to quickly as it seems to be a native issue with the platform.
Hi @sap @Daadian @HugeBouquets
This is a new error recently flagged up by Google related to the unit price measurement of each product.
These are the two affected attributes: unit pricing measure and unit pricing base measure. Previously they were optional fields but it looks like Google would now like all merchants to provide this information for every variant.
Once the units and base units measure are provided, those errors would be resolved.
I have a short clip: https://youtube.com/shorts/xgEkf0ECRBM that also talks about this issue.
You can resolve this issue directly in Google Merchant Center, or submit a supplemental product feed to update those fields.
Best,
Clarice
I don’t think these are attributes that you can address in Shopify, let alone the bulk editor. But even when I go to Google Merchant Center I’m confused as to the measurement I should use for a book. Ounces? Inches? It doesn’t have option for Pieces or Units. I’m not sell perfume or lotion by the ounce. Erg. And any way you slice it, I don’t want to have to hand correct 400 records in the merch center.
I used 1 for the number area and there is an option for pack in the dropdown list.
We have the same thing. Its a single item. A chair. It’s an EACH scenario. Each isn’t in the list. But pack makes some sorta sense.
As for the edit. It does work …one by one … and there does seem to be a corresponding change viewable after I edit the items. So it does seem to do something. But I can’t edit these one by one … I have 500+
Replying to myself for others the correct option in the dropdown for an each type item is “ct” count.
If the item is sold as per unit, then for each item, you have to put.
1 ct
for both [unit_pricing_measure] and [unit_pricing_base_measure]
For bulk edit - Select all the products in the “Products” section using the “bulk edit” option at the bottom. Then, make these two attribute columns appear using the “columns” tab in the top right corner.
Thanks
I’ve looked through Shopify bulk edit a few times and don’t see anything like these attributes as choices in the column selector.
Okay the 1 ct is right as I discovered.
I was very hopeful about the bulk edit but alas the fields were not available in the select columns.
Here is my progress …
Found the bulk edit option inside of shopify products list.
Did NOT find the columns available to even show inside the available columns list.
As a side note. Inside of merchant center, you can’t add those fields to that column chooser either.
Hi Daadian & Sap,
I just checked. Those columns disappeared from the “bulk edit” but I am sure they were there half an hour ago. You can still bulk edit via the Google & YouTube app if you are using it for your product data feed.
Please check the screenshot below. I think that’s how it should be done
