Share a link to your storefront (preview link or storefront password if one is set).
Topic summary
Issue: A merchant’s Google Font for headers worked only on macOS/Safari, failing on Chrome and Edge in a Shopify theme. They had followed online tutorials without success and requested urgent assistance.
Proposed troubleshooting steps included:
- Clear browser cache and perform a hard refresh.
- Verify the correct Google Fonts variant (weight/style) is referenced.
- Review CSS font declarations for typos or errors.
- Test in Incognito mode to rule out extension conflicts.
- Use browser DevTools to check for font-loading errors.
- Consider an alternative Google Font for broader compatibility.
The reporter said these steps didn’t resolve the issue and questioned switching fonts. A community member asked for a storefront link/password; they arranged to share details privately via email.
Outcome: after a one-on-one call, the issue was resolved. No root cause or fix was posted publicly, so the exact solution remains unspecified; the discussion appears resolved with no remaining action items.
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