Thanks for response again.
I think I’m just having trouble knowing whether it was actually reviewed again or not, I got that reply within 20mins and I’ve read that it can take 5-7 days for a review.
I didn’t request a review within the review and fix button in merchant center itself as i believe I fixed what they asked but I also disagreed with some points in my original email, that’s why I sent a query to help.google.com instead and checked the first box, I wonder if they just referred me straight back to the policy guidelines again
I attached a document replying to the orignal emails points and making comments on each then what i couldn’t fix and also I asked for more clarification and just got that vague response.