Hi there, New website went live this week so no sales yet, added to GMC in the hope of organic traffic but been suspended due to misrepresentation. There were a number of items that they said violated the policies of restricted adult content and sexual interests, the same two flags were applied to…

I’m glad Emmanuel’s video was helpful. :slightly_smiling_face: Removing products in violation, that you know where issues, will definately help. But without knowing what they are, I can not confirm this. Having a website that is just a week old can cause issues, however when I check, the website i…

Hi Emmanuel, Looks like you are the same Emmanuel from Youtube, thanks so much your vid worked instantly to remove like 900 items that had limited visibility, had been trying to find a solution all day [SusanDuffy_0-1731829513420.png] Well the idea for my site started about 3 years ago but I only…

Updating the FAQ will not help, if the original prices are RRP, you can not show that as your own price, that is misleading. So in that case, best to only show the real price you sell it at. You will have to show, in or out of stock info, yes. No, there is no perma ban: Generally r…

Thanks for feedback again. Okay, I am going to set my shopify site to show that the higher value is an RRP and for GMC I’ve set an attribute rule to only show the lower value as a price which seems to take away the sale badge in the preview and only show one lower value. I see another dropshipper s…

Most common reason is the misunderstanding of variants. Each unique product, ie a variant, is counted as 1 product.

I submitted a request for a manual review, got a case id, 20 mins later an even more vague email, would that have been another manual check that just sent something even more vague back to me. [SusanDuffy_0-1732363519206.png]

Hi there, I submitted a request for a manual review through help.google.com , got a case id, 20 mins later an even more vague email, would that have been another automated check that just sent something even more vague back to me would you know? [SusanDuffy_0-1732363519206.png]

That means, Google is still not satisfied with your business and or website. Check and re-check all the policies and guides, there must be something that is overlooked.

Thanks for response again. I think I’m just having trouble knowing whether it was actually reviewed again or not, I got that reply within 20mins and I’ve read that it can take 5-7 days for a review. I didn’t request a review within the review and fix button in merchant center itself as i believe I…

Yes it will have been reviewed, if it’s 20 minutes, that signals fundamental issues in my opinion. No point asking Google for info, when you are suspended, they will not help.

Google Merchant Center Suspended - Misrepresentation

Shopify Discussion

EmmanuelFlossie November 27, 2024, 4:09am 18

Yes, I have seen this happen before. That is because one team found no issues, then an automated system (most likely) found another issue.

Topic		Replies	Views
Google Merchant Centre Suspension-Misrepresentation Shopify Discussion troubleshooting	10	360	January 18, 2026
Checklist Suspended Google Merchant Center Account Fix & Resolve Start a Business	72	1789	January 10, 2025
Google Ads account suspension "may be beyond fix" Shopify Discussion troubleshooting	21	506	October 20, 2023
Google Merchant Suspended - Misrepresentation Technical Q&A optimization	20	425	September 27, 2024
"Merchant Center “Misrepresentation” suspension with ZERO actionable details — repeated cooldowns Store Design design , troubleshooting	3	499	January 6, 2026

Google Merchant Center Suspended - Misrepresentation

Related topics