Google Merchant Centre MP3’s

Topic summary

A Shopify seller is encountering issues listing MP3 audio files in Google Merchant Center (GMC) because the platform doesn’t support digital products.

The Problem:

  • GMC only accepts physical products for listing
  • Digital audio files (MP3s) are not eligible

Suggested Workaround:

  • Convert the digital product into a physical format by selling the music on CDs or USB memory sticks

Important Warning:

  • Attempting to mislead Google about product format can result in a permanent ban
  • Such a ban could impact future business opportunities on the platform

The discussion remains open with no alternative solutions offered for selling purely digital audio products through GMC.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

In my Shopify site I sell audios, however GMC doesn’t seem to allow this because they aren’t a physical product. Any ideas around this problem? Thanks

Hello MSC71, thank you for your question.

You are right, digital products are not supported, and the only way around this, is by selling physical products. For example place your music on a CD or memory stick, and sell this.

But don’t try to mislead Google, as you will get a permanent ban. And this can affect your future business plans.