Google merchant started to require shipping atrribute information for products but all my products are digital and I have no option to fill that attribute within shopify.
Can somebody please help?
All my products are dissaproved since 27. 4. 2022.
Error in google merchant: Google Merchant Error “Missing Sub-Attribute [Country (Sub-Attribute Of [Shipping])]”
Same problem here! Would love if someone could help ASAP!
I came up with a temporary fix, but Shopify definitely needs to come in with a permanent fix. This is how to get all of your Google shopping ads back up and running.
Go into your Merchant Center, click products, click all products. On the right hand side click the download button to download a .tsv file. Open this up in either Numbers or Excel. In the far right column titled "shipping(price), delete all of the 0.00 USD cells so that the entire column is blank. Don’t delete the column, just leave it blank. Save this as a .csv file then go back into your merchant center. Click products, then feeds, then click the big blue + button to add a feed. Select country and language, hit continue, name it whatever you’d like, select upload, hit continue, then click “upload file now (optional),” and upload your CSV file. This will fix everything, however it will take 5 minutes to an hour for everything to update. Just keep refreshing. Unfortunately, now its a manual process for whenever a product is updated in Shopify. This still needs fixed and this is a temporary solution to have the shopping ads running again.
Go to GMC > products > feeds > click on your feed > feed rules > click on the plus icon > shipping
Add a modification with the value
US:::0.00 USD
To learn more: https://support.google.com/merchants/answer/7450276?hl=en
Hello guys! Thank you for your responses.
I have made this condition in google merchant and it started to work for me once again.
I also switched my shopify google shipping settings to manual and filled my delivery service. I don’t know if that matters at all.
Thank you so much! I had the same issue and both Shopify and Google support were of zero help regarding this issue. Changing the feed rules corrected it in minutes, once I figured out to to change the rules. Here’s a link I found very helpful with step by step instructions on how to add the sub-attributes for shipping country and price as it appears in your example above: https://feedarmy.com/kb/missing-sub-attribute-country-sub-attribute-of-shipping-google-merchant-center/
Thank you so much for this link. This issue was driving me crazy! Once I followed the link you provided and changed my shipping feed, suddenly all 1300 items were approved! I am so grateful to you for your help! Brilliant! And thanks for sharing the info.
Hey there
I have about 21,000 items in google, but only 1400 are not working with the missing sub attribute. By adding this to the feed will that affect my other products? Also not sure where to add the modified US:::0.00?
Are you available for other questions?
If you only replace the sub attribute, then overwriting the same value will have no affect. Subattributes do not affect other subattributes. And if you are not confident, simply do a test first.
Thanks.
I may need to hire you.
