Hey everyone, I’m having issues with my Google Merchant Center Account, it is suspended: Misrepresentation.
https://sofieclothing.com/ is my website.
We sell dresses, I had an issue in the beginning
Not sure what my problem is, I had a few dresses that violated the Restricted adult content, and I have since took them down… then I tried to make an appeal, but google denied twice… I have all terms and services pages, not sure what exactly I am missing…
This what my error actually says.
Misrepresentation
Prevents all products from showing in United States
During the review you requested on Jul 15, 2024, Google found this to still be an issue. Make sure you meet the requirements before you request another review from Jul 22, 2024.
Based on the information available about your business, there is reason to believe that customers are being misled on Google. Review the Misrepresentation policy and make changes to your Merchant Center and/or online store.
Make sure your Merchant Center and online store follow the following best practices / guidelines
- Provide transparency about your business identity, business model, policies and how your customers can interact with you
- Promote your online reputation by showing reviews or highlighting any badges or seals of approval
- Use a professional design for your online store that includes an SSL certificate help_outline
- Provide information in the business information settings in your Merchant Center help_outline
- Follow SEO guidelines, improve your eligibility for seller ratings and match your product data in your Merchant Center with your online store
Can anyone give me some advice?