HI, anyone know how to remove old Shopify account from GMC and connect new to one to get rid of this error, kindly check attached file
Topic summary
A user is encountering an error when trying to connect a new Shopify account to Google Merchant Center (GMC) and needs to remove an old Shopify account connection. An attached screenshot shows the specific error message.
Proposed Solutions:
- Access GMC and unlink the previous Shopify account directly
- Navigate to: Google Merchant Center → Settings (cog icon) → Apps and Services
Important Warning:
Google disfavors multiple website connections, and incorrect steps during this process may trigger account suspension. Users are advised to proceed carefully when unlinking/relinking accounts.
The issue remains unresolved, with one respondent offering direct assistance if account access is provided.
You simply can remove it by going into your GMC account and unlinking your previous Shopify account. but if you need my assistance, DM and I need access to your apps
Go to Google merchant center > cog icon > apps and services.
Be very careful what steps you do as Google is not fond of multiple websites, and if a step is taken incorrectly may result in a suspension.