I need help, we launched our site last year and initially we were suspended for misrepresentation, however, we were able to successfully appeal that suspension and have been in good standing since November.
All of a sudden, without any changed to our site or business practice, Google suspended us for misrepresentation again.
before submitting an appeal, can someone provide feedback for our site, harbor-supply.com
There are many product pages so I can’t review all of them, but I have a few checklist here so you can check it yourself
Getting a Google MC account approved is not a quick or straightforward task. If Google identifies inconsistencies, missing details, or violations of its policies, you must resolve these issues before your application can be accepted. Knowing the most common reasons for rejection can help you address them efficiently. Below are key factors that might prevent approval.
Incomplete Contact Information
Google requires businesses to provide complete and accurate contact details. If your store lacks a return policy, shipping information, or essential contact details such as an email, phone number, and business address, you must update these before submitting your application.
Unsecured Checkout Process
Your application will be denied if your checkout process does not meet Google’s security standards. To ensure approval, your website must have a secure checkout system protected by an SSL certificate.
Misleading or Inaccurate Product Information
Google prioritizes transparency and accurate product listings. If your product information is outdated, misleading, or contains restricted keywords, your application may be rejected. Common issues include:
Out-of-stock items listed as available
Incorrect or outdated pricing
Broken or misleading product URLs
Misleading claims or banned terms in product descriptions
Avoid exaggerated or unverifiable claims such as “Instant weight loss” or “Strengthens your immune system.” Additionally, do not claim your business is “certified” or “accredited” unless you have legitimate proof.