Google page Speed and Gt-matrix not showing any results

Hi there! I hope you all are doing well. My store is facing page speed issues, matter of fact that I can not getting result in google page speed or gt-matrix. website -https://shoeresidence.com/

things I diagonise-

  1. LCP contains category list which detect image lately if you visit website you can see that.

  2. No issue with image they are in good format.

  3. website is not updated 2.0

  4. website length is long which also contains review and instagram video and tiktok videos on landing page

but I wonder why its not showing any result in google page speed. you suggestion will be valuable. i need list of suggestions which will solve this issues. any others issues regarding website will also be helpful.

thank you in advance.

It’s definitely weird when Google PageSpeed and GTmetrix don’t show results at all. From what you described, something might be blocking how those tools read your site. In my opinion, the long landing page and heavy elements like videos could be part of the issue.

You’ve already spotted some good points—like LCP being affected by that category image load. Even if the images are optimized, delayed detection can still hit performance scores. Plus, if the site isn’t on 2.0 yet, you’re missing out on speed upgrades.

It’s kind of like the Texas Roadhouse Menu—if it’s overloaded with stuff, it gets hard to find what you want. Same with your landing page; trimming unnecessary elements or lazy-loading videos can help. I’d also check if there’s any script blocking crawlers or if cookies are delaying load.

Thanks. so

  1. updated 2.0

  2. embed one LCP image rather than category

  3. reduce length of the page

  4. reduce embed insta and tiktok videos

possibily can fix this issue. is that correct?

Hi @mrtanvirshuvo

When you fail to get any results from the Google PageSpeed Insights Tool or GT-Matrix, please double-check if you input the correct store URL and the network connection is stable. After investigating and finding out the issue’s cause code, you should be able to check out the results properly.

I hope my answer here can be beneficial for your raised question. Thank you!

I’ve discovered that this issue occurs if your server is slow or if tools are being blocked, particularly if you have a high number of TikTok or Instagram embeds on your front page.

  • I suggest upgrading to Shopify 2.0, lazy-loading the videos and preloading important images to enhance LCP
  • Also, removing unused apps and optimizing file sizes can also make it quicker. It is also a good idea to check how well your hosting is performing
  • You should also check your website’s carbon footprint using tools like thecarbonfootprint.ai

I’m also encountering the same issue with my Texas Roadhouse site. Google PageSpeed Insights and GTMetrix aren’t showing results for me either. I’ve already optimized images and tested across devices but the problem still remains. Looking forward to seeing what solutions others suggest here.

Hi , @mrtanvirshuvo
I took a look at your site using Pagespeed Insight https://pagespeed.web.dev/analysis/https-shoeresidence-com/6w94jap9lw?form_factor=mobile it usually indicates that the page is either timing out during the test or loading too many heavy resources on the initial load.

Here are a few things you can try :

  1. Prioritize the LCP image
    Your main hero image should load early and not be lazy-loaded. This usually improves Largest Contentful Paint significantly.

  2. Defer non-critical scripts
    < script src=ā€œ{{ ā€˜theme.js’ | asset_url }}ā€ defer>
    This allows the page to render visible content first, while less important JS loads in the background.

  3. Optimize images & format
    Ensure images are WebP or optimized JPEG/PNG.

  4. Reduce homepage weight
    Consider moving heavy sections (Instagram, TikTok, videos) below the fold or splitting long content into multiple pages.

Once you identify the slow sections, you can optimize images, lazy-load non-critical media, and reduce third-party scripts.

If they’re looking for a more automated option, there are also third-party performance apps that help optimize images and delay non-critical scripts.

Disclosure: I’m affiliated with one called Website Speedy , so mentioning it for transparency. It’s optional.