Google policy violation following install of globo menu app

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Topic summary

Google Merchant Center flagged the site after a menu app install, citing “missing basic requirements” that impact Shopping ads/product listings visibility. The account remains limited until issues meeting Google’s editorial and technical requirements are resolved.

Key issues noted: the website must provide a seamless shopping experience. Potential gaps include inaccurate domain setup, broken links, placeholder images/text, mismatched product details/categories, or incomplete, non–store-specific information.

Actions provided by Google:

  • Review policies and address any other open violations in the account.
  • Ensure the website’s domain is correct, links work, and content is complete and specific to the store/products.
  • Verify product details and categories match the product data feed; remove placeholders.
  • Request an account review: it may auto-retry at the end of the warning period, or submit a review request; for third‑party programs, use the provided form.

Current status: No concrete fix identified yet; the poster seeks obvious issues to correct. The thread remains unresolved/ongoing.

Summarized with AI on December 19. AI used: gpt-5.
1

Hi, since installing a menu app I’ve been pulled up for google policy violations. The menu is well reviewed so it should be ok, but is there anything obvious I’m missing?

website: boops.co.uk

During our policy review we still found an issue on your account: Boops (5428252763) that requires your attention. As a result, your product listings and/or Shopping ads will continue to have limited visibility.

According to our findings, your website is missing some basic requirements to ensure customers have a seamless shopping experience. Learn more about our editorial and technical requirements to ensure your account and products are active with full functionality.

How to fix

  1. Read our policies to learn what we don’t allow and check the below “What to do” section
  2. Fix any other open policy violation in your account.
  3. Request a review of your account.
    1. If your Merchant Center account is still within the warning period, it will automatically be reviewed again at the end of the warning period. If your account is affected and you’ve taken action to resolve the issue, request a Merchant Center account review.
    2. If you participate in a third-party program, request a review there or fill out this form.*

What to do

  • Review the domain name you entered in Google Merchant Center to make sure it’s accurate.
  • Make sure there are no broken links on your website.
  • Make sure there are no placeholder images or text on your website.
  • Make sure that the product details and categories on your website match those in your product data.
  • Make sure that the information on your website is complete and specific to your store and products. For example, your return and/or refund page must be accurate and specific to your business, and not just a generic page.
  • Make sure that your website contains complete and reliable information about your business.
  • Make sure that you maintain a verified phone number and business address on your website.
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