Hi there, I’m really struggling with a disapproved item in Merchant (just one item). I am getting the errors “unavailable mobile landing page” and “Host name not resolvable” but the DNS is fine and the mobile page is fine. Google Search Console also says mobile page is fine. However, in Search Console it has other errors “Invalid object for field brand” (but there is no “brand” field in the shopify/google fields and “Either “offers”, “review”, or “aggregateRating” should be specified”
I have looked at the corresponding codes but I can’t figure out the problem.
This is normal and can happen at random. Which is caused by Google, Servers, DNS etc. There is no real fix to this if it’s just a random issue.
Just make sure the URL submitted is corrected with no redirects.
Make sure the website loads within 3 seconds, regardless of location.
For structured data if you have no reviews, then you can not show this info in the structured data, the same applies to the brand values. Do you have this info on each page? If not, just ignore it as it’s only a warning, not an error.
Thanks so much for the response. So are you saying that it will likely correct itself? My product is disapproved on Google Merchant so I can’t advertised so I need to fix it. Also, the errors are in red, so not just a warning I believe. And I do have reviews, so what does it mean? There is nowhere at all to put the brand in the google fields, but this error and the other one have made the product “invalid” on Search Console even though my other products are the same and they are fine. I really appreciate your help! Google simply will not help at all.
