Hi Everyone,
I am new to shopify. I extended my shop to Google.
For a while now I have noticed that Google keeps asking me to update my shipping policy etc. My shipping policy has not changed since I set it up, and my markets have remained the same.
So, is it a glitch, why does Google keep asking me to update my shipping information in Google Merchant Center since I have not made any changes from my end?
thanks for the support!
Hello Ayo, thank you for your question in the FeedArmy AMA Event.
Check that the setting here: https://merchants.google.com/mc/shipping/services
Match the settings in your shipping policy, and the shipping rates in the checkout.
Meaning ensure you have the correct shipping rates, including, the transit time, handling time, shipping pricing.
It will not be a glitch, there will be something that is not correct.
Also check for issues related to shipping here: https://merchants.google.com/mc/products/diagnostics
And https://merchants.google.com/mc/products/diagnostics/accountissues