Issue: A custom Shopify admin app receives a 404 error when querying products via the Admin GraphQL API, while the equivalent REST API call succeeds.
Context: The same headers (including the admin token) are used for both APIs. The identical GraphQL payload works for another Shopify store, suggesting a store-specific or endpoint-specific issue rather than credentials alone.
Evidence: Two screenshots were shared—one showing the GraphQL 404 response, the other showing a successful REST response.
Action taken: A moderator requested the complete GraphQL URL via direct message. The original poster confirmed they sent the details.
Status: Investigation pending; no resolution yet.
Open questions: Whether the GraphQL endpoint/URL is correct for this store, and whether any store-specific settings or permissions differ from the working store.
I have created a custom app in shopify admin. I am trying to GET products using GRAPHQL API but I get 404 error
If I use REST API then it gives success
In both APIs i am sending correct admin token in headers. Also same payload gives data for other shopify seller but not this one,
Hey @ravimobifyi
Are you able to DM me the complete URL in the GraphQL example?
hi @SBD I did sent details in DM. Please do check, Thanks a lot
