Hamburger Menu Not Opening on Mobile

Topic summary

A user reports that the hamburger menu on their Shopify site (using the Savor theme) fails to open on mobile devices, causing the entire interface to become unresponsive.

Current Status:

Suggested Solution:

  • Clear the mobile browser cache and retest

Resolution Status:
The issue remains unresolved. It may be device-specific or cache-related, requiring further troubleshooting from the original poster.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Hi, I’m using the Savor theme and on my phone if I go to open the menu via the hamburger menu, nothing shows up and it makes everything unresponsive. Any input is appreciated, thank you!

My site is smnrdesign.myshopify.com

1 Like

Hi @smnrdesign

I have checked on my end and it’s working well. You can try to clear browser cache of your phone and check again.