Hello again. I need to keep the pop up enabled that’s cause the hamburger bar not to work. Is there another solution to fix this problem without dis enabling the pop up? Thank you!
Topic summary
Main Issue:
After updating to the latest Dawn theme, the hamburger menu fails to open on mobile devices.
Root Cause Identified:
The problem stems from broken HTML structure rather than CSS. An improperly added SEO app creates duplicate <html> opening tags, causing the browser to ignore the second tag. This results in the <html> element having class “no-js” instead of “js”, which prevents the menu from functioning. Shopify removed “no-js” handling in recent Dawn versions, requiring the “js” class for proper operation.
Solution:
Delete the problematic SEO app code causing the duplicate HTML tags. Once removed, the menu works correctly.
Related Issues:
- One user reported the hamburger menu appearing at the bottom of mobile screens instead of the header (theme feature, not a bug)
- Another user found their hamburger menu broken due to a popup feature; disabling the popup temporarily fixed it, but they need both features working simultaneously (unresolved)
Status: Primary issue resolved; one case remains open regarding popup/menu conflict.