Hamburger menu will not drop down on mobile canopy theme

Technical Q&A
1

Hi,

I am using canopy theme. Yesterday, I added an app and today I realised that my menu button on my mobile cannot drop down. I have since deleted the app, but my menu button still will not drop down.

Can anyone help? www.playfulltribe.com

2

Hello,

It’s not working because of JS conflict.
try to do these steps may be it will fixed.

  1. Use the duplicate theme which you created last day before installing the app.

  2. If you didn’t created duplicate theme then manually remove the left over of the app from the theme files

  3. If nothing working then start fixing the JS conflicts. You can check conflicts in console.

conflicts.PNG
conflicts.PNG1894×832 69.5 KB

Thanks

3

How do I remove the left over of the app from the theme?

4

Hi @playfulltribe ,

You have installed the ADVANCE PREORDER APP? I checked and it throws a lot of JS errors. https://i.imgur.com/hSBQdCb.png

Please go to file layout > theme.liquid and find preorder.js, then remove the code that called it out: https://i.imgur.com/l1j8WON.png

Hope it helps!