For anyone who has a Shopify account and then added a new eBay seller account, only to have it suspended, here’s what you need to do:
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Navigate to the “Have us call you.” Option on eBay: https://www.ebay.com/help/contact_us?id=4190&st=10
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Explain that you are with Shopify and added the eBay sales channel.
You should get reinstated immediately (well, you have to give it a couple of hours), but the deal is they have to “verify who you are before you can sell from Shopify.”
And to be safe, I did delete any links I had on my pages to other pages on Shopify so when I import the pages to eBay there should be no issues. HOWEVER, I did ask the rep if it’s an issue if I have videos explaining the products on YouTube, and she said that is not a problem when doing imports. I have no idea if they delete those in the listing, or what, but I’m leaving those videos and if there’s an issue, I will have them call me back. They called me in literally less than a minute!
So don’t give up! Be like a dog with a bone if they shut you off because of the eBay sales channel on Shopify. I truly think you just have to be verified, unless they told you there was another issue. The woman found my account right away and was very pleasant and got the job done.