This makes more sense. The only logical reason why they would want anyone to pay just Half of the amount owed could be explained with the insurance they got on it. The whole thing is so scary. With my business growing so big so fast I need to think twice about keeping my store under Shopify. Let’s say it grows big then still I will be under the mercy of Shopify and their heartless Gurus?
I’m glad I saw this before accepting their second Loan. The first one will be paid in few weeks. So happy I saw these posts.
They can shut down your business for no reason or for some stupid reason? OMG that’s scary. It took a lot to build my business and these people act like this? hmmmmmmmmmm
Besides the “Shopify Capital” related problems that shopify creates for customers I also believe that the shopify is waiting for customers to file for a chargeback so that it can punish the merchants, and regardless of what the decision of the customer’s bank is, Shopify keeps the money and doesn’t return to retailers. I never gotten any contact information of the customer’s bank so that I can contact the bank directly. I would like to deal with the bank directly and not shopify. This is what they will say “The customer’s bank had decided on the favor of the customer.” Sorry you lost $2000. That’s it. Very deceptive practice from Shopify.
I think shopify should give the merchant the contact information of the bank and let them deal with it directly. How do I know customer’s bank decided on customer’s favor? because shopify said so?
Also such a big company like shopify doesn’t provide some core features such as “Credit” option instead of refund? Let’s say a customer buys from my shop and the minimum purchase for free shipping is $500. The customer wants a $200 refund for something and I issue a credit for $200, then he would have to spend $500 and then I can also add additional $200 credit amount worth of products in the shipment. With Gift card option I won’t be able to do that. With Giftcard option he would buy $300 and use $200 giftcard and will qualify for free shipping as they both add to $500. In summary “giftcard” is not same as issuing “store credit”. Shopify doesn’t have several other core features that the retailers need to improve their businesses. They will make retailers pay for several apps and all will act disjointedly? In the beginning shopify was fun to start the business and as the business has grown and is still growing I regret starting with shopify at times. now just stuck with it.
I will restrain myself from getting a shopify cash advance. Glad I paid the first one.