So unfortunately we fell victim to our money shopify stole from us… So we had a new store on shopify where we had sales very quickly. We were doing about 500 to 1500 a day. However, this lasted only 10 days before shopify put a hold on our account and ended up holding our money for 120 days. It is…

Hi, @Mikeluxury Thanks for posting this upsetting situation to the Forums. While I can’t speak to your specific case as I do not have access to your account, I can provide some general information. The date of October 12th sounds like the expiration date of the reserve. The expiration date does n…

If shopify would say that the funds will be released from the hold and would say that we can receive our money in the next couple of days i totally could understand that. But we are just going back and fourth with the live chat and nobody is giving a clear answer. Now we received the same mail from …

Did you ever receive the payout? currently going through the same thing. Its ridiculous.

I hope you got your money and your niece is doing okay. I’m currently going through the same situation with not receiving my money after reserve expires. SMH it’s really messed up.

If my reserve expired 10 days ago. Why haven’t I received my funds in my bank account?

We are curious too if you ever received your money. We made immediate sales as well and now we have our funds stuck in Shopify and it’s already been 2 weeks. They keep giving me the run-around saying they will release it in 2 days and I’ve been following up with them every 2 days and they still say …

Has anyone else experienced withheld funds on their new store?

Shopify Discussion

stanzio April 12, 2024, 4:23pm 8

did you ever get your money back? please answer me

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Has anyone else experienced withheld funds on their new store?

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