A number of followers are DM’ing me on Instagram saying that the linkpop link in bio is broken. Every time I click it it seems fine but I’m now getting multiple messages saying its not working (below is a screenshot). Has anyone else experienced a similar problem? It’s not obvious to me what I can do to correct it - any advice would be gratefully received.
Thanks
Hello,
Thank you for taking the time to report the problem.
Would you mind sharing the address of the linkpop page so I can look further into this issue? You can use a direct message if you wish to not share your page publicly.
Any further information would be helpful, such as information about the device and web browser of the followers that are reporting the error to you.
Regards,
Marwan.
I am having the same issue on my computer, but it is working fine on mobile. I get an error in Chrome that says “This site can’t be reached.” When I search for linkpop in Shopify, I get an error message that says “linkpop.com’s server IP address could not be found.”
Having the exact same issue. Our link is:
Hey there, i’m facing the same problem as well. Are you able to access your linkpop yourself or was it only your clients having difficulties?
Hi Ricky,
All our accounts stopped working since two days ago.
Please kindly help to fix this issue.
Thank you.
Best,
Monique
Hi, I posted a reply but for some reason it is not yet visible. I will try again. I am having the same issue but only on desktop. It is not loading when I click on the link via Instagram or when I search for linkpop from within Shopify. But mobile appears to be unaffected. Can you please advise?
I cannot access it anywhere via desktop. I am able to access and edit via mobile.
Mine is also down. Can’t login in from my iPhone 13 Pro Max (OS 15.4.1) or from Google Chrome.
my linkpop link is also down https://linkpop.com/asasonline
Hi Ricky,
Can you please give us an update about this? Or we will have to look into alternative and switch to other link services to avoid loss of business.
Thank you.
Best,
Monique
Hi Ricky
Thanks for replying. It’s linkpop.com/inspiremyplay. I think the followers having issues we likely trying to access it via mobiles. I don’t have any further info on web browsers etc.
Thanks
Hi there, I’ve been able to access it still. All a bit confusing really
For the time being I have had to revert to using direct.me as an alternative link in bio
Dear Laurat1,
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com domain name was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
Thank you for patience dealing with this issue, it should have now been resolved.
The linkpop.com was getting mistakenly blocked by some specific Internet Service Providers. Because of the nature of this issue, it is difficult for me to reproduce it on my end and confirm that is has been solved specifically for you and/or your followers.
Sorry about the disturbance.
