Has anyone had their products restored after suspension?

Payments + Shipping & Fulfilment

Topic summary

A seller is experiencing product suspensions and has submitted extensive documentation to resolve the issue, but has received no response or clarity on whether their products will be restored.

Current impacts:

  • Frozen payouts
  • Limited payment methods on their store
  • Store removed from the Shop app
  • Timing coincides with the holiday season, creating significant business concerns

Seeking community input:
The seller is asking whether others have experienced product suspensions and successfully had their products and store functionality restored after resolution.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Some of my products got suspended, and I sent it extensive documentation to resolve it.

Obviously, no response yet, and no clarity if there will be any. They really want to destroy my business right before holiday season.

My payout are frozen, and they also limited payment methods on my store. Just horrible. They also wiped off my store from Shop app.

Has anyone gone through products suspension? Were your products ever restored? Was everything else back?