Has Shopify discontinued 20% recurring commission for Shopify Plus referrals?

Hi everyone,

I’m looking for some clarity from other partners regarding Shopify Plus referral commissions.

Previously, my understanding was that Shopify offered around a 20% recurring monthly commission on successful referrals (including Shopify Plus deals). However, I recently upgraded a client to Shopify Plus and received an email from Shopify stating that I would receive a one-time $2,500 commission instead.

This is quite different from what I expected.

Has anyone else experienced this recently?

  • Has Shopify changed or discontinued the recurring commission model for Shopify Plus referrals?

  • Is this dependent on how the lead was submitted or attributed?

  • Are there different structures now (fixed bounty vs recurring)?

Would really appreciate any insights or recent experiences from other partners.

Thanks in advance!

Here is the terms.
Looks like 20% is for new builds:

Only client transfer store transfers are eligible for recurring commission

https://help.shopify.com/en/partners/partner-program/how-to-earn#plus-referral

You need to bring in the new client to Shopify, it does not work if they just upgrade to higher plan.

Thanks for clarifying, In my case, I actually created a development store from a partner account, transferred it as an Advanced plan, and then upgraded it to Shopify Plus. Once I provided the SOW to the Shopify sales rep, the credit was applied