I can’t answer that as we are on the advanced plan
Topic summary
Reports indicate that Shopify’s option to configure local taxes has recently disappeared or is now gated behind the Advanced plan, with no clear notice to merchants.
An EU-based Swedish merchant preparing for OSS (One Stop Shop) compliance says they previously saw the setting on the Standard plan but now only see it on Advanced. They sell to Sweden, Germany, and Denmark and expect to exceed the €10,000 EU cross-border threshold, requiring country-specific VAT rates (DE 19% vs SE/DK 25%).
Another participant on Advanced can’t confirm past availability. A U.S.-based company reports the local tax option is also gone for them; they must collect local (city/county) and state taxes, and say its removal severely impacts accounting. They searched documentation and contacted support multiple times; were told upgrading would not restore these features.
Outcome/status:
- No confirmation from Shopify; conflicting information on whether the capability moved to Advanced or was removed entirely.
- No workaround or official guidance shared in-thread; users are still seeking clarification.