I want full refund of $700 from Genius powered by Shopify . Genius claims most promotions start within 24 hours. Otherwise, it won’t take too long. Not what I expected.
Topic summary
A customer is seeking a $700 refund for an undelivered order from a store called “Genius” (powered by Shopify).
Key Issue:
- The customer reports their order has not been received despite payment
- They mention the store advertises that “most promotions start within 24 hours” but their experience hasn’t matched this expectation
Current Status:
- The issue remains unresolved
- A community member has responded requesting the store link to investigate further
- No resolution or next steps have been confirmed yet
Hi @VinTolli
Welcome to the community and sorry to hear about your case.
Could you please share a link to that store?