I had a client pay for a service with Apple Pay and it says pending still 31 days later. I was told that there’s a monthly payout. But there’s no estimated pay date or anything on my end. Please help me resolve so that I can pay my Shopify bill
Topic summary
Payment for a service made via Apple Pay remains in “pending” status after 31 days. The poster was told there is a monthly payout but sees no estimated payout date in their dashboard.
The delay is affecting their ability to pay their Shopify bill. They are requesting help to resolve the payout or get clarity on timing.
Apple Pay is the customer’s payment method; the actual payout timing depends on the payment provider (Shopify Payments or a third-party), as suggested by the tags. No evidence of an estimated payout date or hold reason is provided.
No resolutions or official guidance have been shared yet. Open questions: which provider processed the transaction, whether a hold or review is in place, and the expected payout date.
Status: unresolved and ongoing.
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