Having issues while adding the payment gateway in the payment settings page

Shopify Discussion
1

Having issues while adding the payment method in the payment settings page, we need to try multiple times to reload the payment settings page, then only the payment settings option is getting displayed. Kindly check and assist on this. when the issue will be getting fixed on this

2

Hi, @veera1984 .

Thank you for posting here in the Shopify Community!

I understand that you’re having issues adding a payment gateway within your Settings > Payment section of the admin.

To gain a better understanding of the issue, could you provide information for the following:

  • What payment gateway are you trying to enable in the Settings > Payments section
  • Could you walk me through the process of how you’re trying to add the payment gateway
  • Have you tried on a different browser, or device or by clearing your cookies and cache?

Looking forward to your reply!