Having issues with activating Add to Quote button on ShowTime theme?

Topic summary

Main issue: The merchant can’t activate an “Add to Quote” button in the ShowTime theme using the “Request a Quote” app. After installing, configuring, and attempting to add it in the Theme Editor, they see the error “App Embed doesn’t exist.” They also can’t remove the Buy/Add to Cart buttons to show only the Request a Quote option, and ask if the app is incompatible with ShowTime.

Context: “App Embed” refers to Shopify’s theme app extension UI that’s toggled in the Theme Editor; if unavailable, the app’s embed may not be detected by the theme.

Reply/suggestions:

  • No‑app workaround: set product prices to 0, note that final cost will be provided via call/email, and allow customers to place orders to capture contact and shipping details.
  • For fixing the app approach: share the store URL and the app’s URL for further diagnosis.

Status: Unresolved. Compatibility is unconfirmed; next step is providing URLs for troubleshooting.

Summarized with AI on January 16. AI used: gpt-5.

Hello,

I am having trouble with activating my Add to Quote button on my ShowTime theme. I downloaded the Request a Quote App and bought one of the plans. Also, I made all the changes I want in the App and embeded it with my theme, but when I go to the Theme Editor and want to embed it in the editor it says App Embed doesn’t exist.

Also, it is not possible for me to remove Buy button and Add to Cart button so that the only button I have is Request A Quote.

Is is possible that Request A Quote App doesn’t work on ShowTime theme?

Thank you in advance.

BR

Ivan

Hi @PROMOZILLA

As my view you don’t require any app for request a quote feature.

You can update your product cost with zero.

Also mentioned on that product is we will call or email for final cost.

Since cost is zero user will build the cart and place a order which will have their all information like contact no, email and shipping address.

Hope this could help…

If you still want to resolve your issue. Request you to share the URL and request a quote app URL.