I’m using Ella theme and everything was working fine. Today, the product image on the product page are distorted. It looks like both width and height auto is not working. I tried using Chrome inspect to test the code. If I change both width & height to 523px, then it works fine. 1) has there been a …

I even tried roll back to previous theme version and it doesn’t work.

Hi @k30lau Could you share your page URL to check?

https://www.i-love-yoga.com.au/products/tejas-comfort-fabric-drawstring-loose-fit-joggers

It works well on my side. Could you try to clear your browser cache and check again? [Screenshot 2024-01-26 at 09.39.27.png] [Screenshot 2024-01-26 at 09.39.40.png]

Thanks Dan. May I ask which browser you are using?

I have checked on Chrome, Safari and Firefox

Thanks Dan. I just tried it on Bing, Opera, Safari, Firefox and they all worked. I still can’t get Chrome to work on both the laptop & mobile. I cleared all the cache and even tried in incognito mode. Looks like a Chrome exclusive problem. Can you please confirm it’s working for you on Chrome? Becau…

Yes, it is working well on my Chrome browser. I guess maybe one of your Chrome extensions may cause that issue, you can try to disable them and check again or use Incognito chrome browser and check.

Thanks Dan. I actually tried it on 8 different devices with different profiles. None of the Chrome browsers worked. Maybe one of the latest Chrome updates have broken it. Do you have auto-update turned off on your Chrome?

Hi @k30lau I’m using Chrom on my Mac Mini and it is Version 120.0.6099.234

Having issues with Ella theme product image frame height?

Store Design

k30lau January 28, 2024, 11:51pm 13

Ella Theme also identified the issue and now provided a fix on their website. There’s alot of changes to make.

Troubleshooting Guide: Image Display on the Ella Theme in the latest C (halothemes.net)

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Having issues with Ella theme product image frame height?

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