Having trouble with Mirakl Connect and Shopify app setup, any advice?

I’m trying to set up Mirakl connect and the Mirakl Shopify app. When I click on the Shopify link in the left menu, it asked me for my store URL and then it began to import the catalog, but it won’t finish. The activity icon just keeps spinning. I’ve been through the docs and I’m finding them kind of difficult to rectify with the Mirakl connect application. Has anyone had experience with this? I’m wondering if my Shopify products are configured to match what Mirakl is looking for?

Thanks -D

You can use Commercium if the native Mirakl Shopify app isn’t completing the sync-it’s helped in similar cases where catalog mapping or import hangs due to product data mismatches.