Having trouble with product pages asking to 'Nav to Admin'?

Store Feedback

Topic summary

Users are experiencing navigation issues on product pages where they’re being prompted to “Nav to Admin” instead of directly accessing the customizer or edit options.

Current Status:

  • Multiple users confirm encountering this problem
  • One user reports that Shopify experts temporarily fixed the issue, but it has since returned after about a month

Workaround:
To access the customizer, users now need to navigate through: Online Store > Customize

The issue appears to be affecting everyone and remains unresolved, with the root cause unclear.

Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.
1

How many people are having trouble with the product pages asking to "Nav To Admin’ rather than ‘Edit or Customise’?

2

Sure am.

I have had some Shopify experts looking at it for the last month or so.

They fixed it for a while and now it is back to a problem

3

Everyone! To get to the cusomizer now you need to go to:

Online Store > Customize