Heading collection not showing all items/products from subheading

Topic summary

A Shopify store owner is experiencing an issue where their main collection page doesn’t display all products from its subcollections.

The Problem:

  • The store has a “Tops” collection with 7 subheadings (Blouses, T-Shirts, etc.)
  • Each subheading displays products correctly
  • However, clicking the main “Tops” heading doesn’t show all products from all subheadings combined
  • Attempting to add it as a Page resulted in nothing displaying

Desired Outcome:
The user wants the main collection to be clickable and aggregate all products from its subcollections in one view.

Current Status:
BSS Commerce (a Shopify Partner) has responded offering to provide an optimal solution and requesting the user share their requirements through Shopify Experts for a detailed resolution. The issue remains unresolved and requires technical implementation.

Summarized with AI on November 21. AI used: claude-sonnet-4-5-20250929.

I have an issue with my collections. I have added Subheadings to my collection which are displaying everything perfectly but I also want my main collection to be clickable and show all the products from my sub headings together. So, for example in the Screenshot below I have Tops where I have 7 Subheadings, Blouses, T-Shirts etc.

I would like to see all products from the subheading appear when I just click Tops as well. I tried adding it as Page but then nothing shows up. How can I make it that all products from my subheadings show up in my heading collection? I would like to have it similar to the 2nd screenshot where you click on Tops and all Items/Products from the subheadings turn up all together

TIA :slightly_smiling_face:

Website:

Lookupdeals.co.uk

Hi @lookupdealsuk
We’re BSS Commerce - Shopify Partners & Experts providing Shopify apps and Store Development on Shopify & Shopify Plus.
We saw that you need support with heading Collection Not Showing All Items/Products From Subheading. It’s what we can help with an optimal solution. If you need help from our expert, kindly share your request with us via Shopify experts.
We will check it and give you a detailed solution. We’re looking forward to working with you.